Highlights
Enhanced Cleaning
We use CDC and EPA-recommended cleaning agents to disinfect guest rooms and public spaces with an increased emphasis on high-touch areas.
Social Distancing
Guests and associates are recommended to maintain six feet of social distancing in all public areas, supported by signage and guidelines posted throughout the property.
Hand Hygiene
Hand sanitizing stations have been installed throughout all high-traffic areas, and signage is displayed prominently to communicate proper hand washing techniques.
Food & Beverage
Safety protocol signage posted which includes wearing masks when not at dining table. Tables and chairs will be disinfected between each customer seating
Personal Protective Equipment (PPE)
In adherence to state and local guidance, appropriate PPE will be worn by all associates. Guests are encouraged to wear face masks and gloves while visiting the property.
Staff Protocols
Hotel Reception areas will include signage for queuing, along with plexi-barriers. All associates have also attended a mandatory re-orientation emphasizing our new safety standards.
Public Spaces
- Disinfectants are used to clean the hotel lobby, meeting rooms, food & beverage outlets, public spaces, and back-of-house areas.
- Dedicated staff members have increased disinfecting in all public areas with environmentally-approved and OSHA-compliant products that are approved by the CDC and NYSHD.
- Sanitizer stations and hand wipes are widely available throughout the hotel.
Guest Rooms
- We’ve implemented enhanced guest room attendant training and technologies.
- Daily housekeeping services are available upon request.
- Additional towels and amenities are also available upon request.
- Non-essential collateral in the guest rooms have been removed and digitized. In the event of a guest with a confirmed case of COVID-19, their guest room will be removed from service to undergo a specific cleaning protocol by a certified specialist.
